Terms & Conditions (General Terms of Service)

Personal Brand University (PBU)
Last updated: November 2025

These Terms & Conditions (“Terms”) govern your purchase and use of Personal Brand University (“PBU”), operated by:

Content Fudge – Anzhelika Tauber
Stromstraße 35/4/local1
1200 Vienna, Austria
info@contentfudge.com

By purchasing a membership or accessing PBU materials, you agree to these Terms.

1. Overview of the Programme

Personal Brand University (“PBU”) is a 12-month guided business and personal branding programme delivered online.

Depending on the membership tier you purchase, you may receive:

1.1 Main Stage (Standard Tier)

  • Weekly live trainings

  • Weekly implementation sessions

  • Monthly Q&A

  • Access to the PBU community

  • Tools, templates, frameworks

  • Replay library

  • Bonus masterclasses listed at checkout

1.2 Headliner (VIP Tier)

Includes everything in Main Stage PLUS:

  • Bi-weekly 1:1 coaching calls with Anzhelika

  • Personal branding asset reviews and audits

  • Custom feedback and strategic recommendations

  • Priority support

  • Exclusive bonus sessions with guest experts (depending on availability)

You only receive the services included in the tier you purchased.

2. Programme Duration & Access

2.1 Minimum commitment

PBU is a 12-month programme.
You commit to the full 12 months when you join.

2.2 Early cancellation

If you cancel before completing 12 months:

  • Your access to all PBU areas ends immediately.

  • All remaining installments remain due.

  • No refunds are provided.

2.3 After 12 months

After completing 12 months, your membership is automatically cancelled.

3. Payment Terms

3.1 Prices

Prices for each tier are shown on the website and checkout page at the time of purchase, VAT is indicated.

3.2 Payment options

You may pay:

  • Monthly installments (12 payments), or

  • Pay in full (discounts or bonuses may apply)

3.3 Installment plan clarification (IMPORTANT)

Monthly payments are NOT a subscription. They are installments of a 12-month contractual agreement.

By choosing a monthly payment plan, you agree to:

  • pay all 12 installments

  • complete all payments even if you stop participating

  • remain financially responsible for the full amount

Failure to pay installments is considered breach of contract.

3.4 Failed payments

If a payment fails:

  • Stripe will automatically retry

  • You will be notified

  • Access may be paused after 7 days

  • Outstanding amounts remain due

  • We reserve the right to use a collections agency or legal action if unpaid

3.5 Chargebacks

If you file a chargeback:

  • all access to PBU is revoked immediately

  • we will provide evidence to dispute the claim

  • we may pursue the full remaining balance

  • legal costs may be charged where applicable

4. Refund Policy

4.1 14-Day “Encore Guarantee”

You may request a refund within 14 days of purchase if you attended a session or accessed materials and determined the programme does not provide value.

To request a refund, email: info@contentfudge.com

After 14 days, no refunds are provided under any circumstances.

4.2 Pay-in-full bonuses

If you request a refund within 14 days:

  • bonuses are revoked

  • if you used a bonus (e.g., private coaching call), the value may be deducted from the refund

4.3 Digital products

Digital downloads, templates, courses, or masterclasses included in PBU are non-refundable.

5. Cancellation Policy

5.1 Cancelling before 12 months

You may cancel early, but:

  • no refunds are provided

  • all outstanding installments remain payable

  • access ends immediately

5.2 Cancelling after 12 months

After completing 12 months, your membership will be automatically cancelled.

6. Intellectual Property

All materials provided inside PBU — including:

  • videos

  • trainings

  • templates

  • documents

  • frameworks

  • AI agents

  • prompts

  • software tools

  • Q&A recordings

  • community content

  • worksheets

  • branding and messaging systems

are owned exclusively by Content Fudge – Anzhelika Tauber.

You receive a personal, non-exclusive, non-transferable licence for your own business use.

You may NOT:

  • Sell, share, distribute, or copy PBU materials

  • Give access to team members, VAs, clients, or friends

  • Repurpose PBU content to create a competing programme

  • Publish internal strategies or training publicly

  • Train others using PBU materials

Violation of this clause may result in legal action and immediate removal from PBU without refund.

7. Community Behaviour & Removal

To maintain a safe learning environment, you agree to:

  • behave respectfully

  • avoid harassment, discrimination, or abusive conduct

  • not disrupt sessions

  • maintain confidentiality of member discussions

  • follow community rules

We may remove any participant who violates these guidelines.
No refund is provided.

8. Non-Disparagement Clause

You agree NOT to:

  • publicly slander

  • defame

  • disparage

  • or spread misleading information

about:

  • the programme

  • the company

  • the brand

  • the founder (Anzhelika Tauber)

  • fellow members

  • the team

  • or any guest experts

This includes (but is not limited to):

  • social media posts

  • comments

  • reviews

  • emails published publicly

  • Reddit/Trustpilot/forum posts

  • screenshots shared out of context

If you have concerns, you agree to address them privately by emailing:

info@contentfudge.com

Violation of this clause may result in:

  • immediate removal from PBU

  • termination of access

  • legal claims for reputational harm

  • recovery of damages where applicable

9. AI Tools & Usage Rules

PBU includes access to custom AI agents, prompts, workflows, and templates.

You may use them for your own business only.

You may NOT:

  • resell, copy, or package AI tools for commercial use

  • reverse-engineer instructions

  • distribute prompts

  • use the agents to build a competing product or programme

Violation may result in permanent removal.

10. Results Disclaimer

We provide frameworks, training, tools, and guidance. However, we cannot guarantee results, including:

  • revenue

  • profit

  • client numbers

  • audience growth

  • social media performance

  • business success

Your results depend on your:

  • effort

  • skills

  • market

  • implementation

  • offer

  • consistency

Testimonials showcase individual experiences and are not guarantees.

11. Technical Requirements

You are responsible for ensuring that you have:

  • reliable internet

  • a device capable of joining Zoom

  • ability to access WordPress

  • updated software

We are not responsible for issues caused by your equipment or connection.

12. Availability & Modifications

We may modify:

  • call schedules

  • content structure

  • tools

  • platforms

  • guest speakers

  • resources

as needed to improve the programme.

Temporary downtime (for updates, maintenance, or outages) does not entitle you to refunds.

13. Liability Limitations

To the fullest extent permitted by Austrian law:

  • we are not liable for indirect or consequential damages

  • we are not liable for lost profits, lost opportunities, or lost data

  • total liability is limited to the amount you paid us in the last 12 months

This does not apply to:

  • intentional misconduct

  • gross negligence

  • mandatory statutory rights

14. Data Protection

Your data is processed according to our Privacy Policy:
https://personal-brand-university.com/privacy-policy

15. Governing Law & Jurisdiction

These Terms are governed by Austrian law.

The court of jurisdiction is Vienna, Austria, unless mandatory consumer laws specify otherwise.

16. Entire Agreement & Updates

These Terms constitute the entire agreement between you and Content Fudge regarding PBU.

We may update these Terms as needed.
The version published at the time of your purchase applies.

17. Contact

For any questions about these Terms:

Content Fudge – Anzhelika Tauber
Email: info@contentfudge.com